NB Laboratories Pvt. Ltd., a well known name in natural supplements, approached us to rebuild their SpirulinaNB ecommerce site after facing recurring usability gaps and low customer engagement. The team wanted a platform that better reflected their product quality, could support increasing demand for superfood supplements, and simplified backend operations. The overall objective was to create a reliable WordPress WooCommerce store that improved product visibility, reduced customer drop offs, and supported measurable growth across key ecommerce metrics.
The previous version of the website had been assembled over time without a clear structure, which created friction for both customers and the internal marketing team. Pages loaded slowly, product content was inconsistent, and the checkout process often caused abandonment. Some product pages were not indexed correctly, which limited organic visibility. There were also instances where customers reported difficulty completing payments or navigating between Spirulina variants. These issues directly affected sales growth and added significant effort to daily management.
Key issues identified:
We initiated the project with a technical audit followed by a full redesign of the site architecture. The redevelopment was completed on WordPress with WooCommerce, keeping long term maintainability in mind. Our design team created a clean buyer focused layout that highlighted Spirulina products with clear nutrition details and certification visuals. The development team restructured the product hierarchy, configured an optimised checkout path, and implemented caching along with performance tuning. We coordinated closely with the NB Labs team through weekly check ins to ensure each stage met their internal quality standards.
Solution highlights:
Within the first 60 days after launch, the site recorded substantial improvements across key indicators. Average product page load times reduced by 41 percent, and checkout completion increased by 32 percent. Customer session duration improved by 22 percent due to clearer navigation and consistent product information. The team at NB Labs reported a 45 percent reduction in time required to manage product updates. The website now supports a predictable order flow and provides accurate reporting for marketing and sales planning.
Measured outcomes:
The redevelopment was executed on WordPress 6 plus WooCommerce with a custom coded child theme for long term flexibility. We used secure payment gateway integrations, schema enhanced product templates, and dynamic image handling for better performance. The build included caching configurations, CDN support, and optimisation of plugin load order. Custom functions were developed for product attribute handling, minimalist checkout logic, and structured data output. The final deployment was tested across multiple devices and browsers to ensure consistent behaviour.
Technical elements covered:
A focused redevelopment helped NB Labs relaunch SpirulinaNB as a stable, faster, and more conversion driven ecommerce platform.
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