Customer Onboarding Setting up your account to our maintenance center along with all the onboarding measures.

Auto Backup Configuration We configure auto backup as per the plan opted and we ensure it runs smoothly.

First Website Full Backup We do take an initial full backup before proceeding with any activity under the maintenance program.

Google Analytics Setup We do integrate Google Analytics into every website we maintain. Google Analytics gives details statistics of your website visitors. By logging into the Analytics dashboard, you can get visit details such as location, device, city, browsers, keywords ranked, etc.

Search Console Setup Our Technical team does setups Google Console for your web sites. Google Console is essential to identify any error that may impact your website performance.

Domain & SSL Monitoring Setup We do configure so that our system monitors the domain and SSL expiry date once every day.

Website Uptime Monitoring Setup We will setup Auto-Monitoring of your website up & down instances, and a monthly report will be shared with you.

Staging Environment Creation If it applies, we will create a staging environment for the website to act on major change/technical issues. So that it will not impact the live website anyway.

Directories Safeguarding People with access to your store administration will have access your editing your products, customer information, store settings, and more valuable information. Therefore, it is very important that the admin login be difficult to find and access.

Catalog Security Implementing Security on the Catalog folder of OpenCart

Securing the System folder Securing the System Folders which are crucial to the core.

Configuring File Permissions Setting up file permissions for the critical files

Disable dangerous PHP functions

Image Compression

GZip Compression

Asynchronous load Ensure that everything gets loaded prior to waiting for the javascript files to be fully loaded

Leverage Browser Caching Images, CSS, JS file: This tells the browser to keep the downloaded elements in the temporary folder for 7 days before requesting everything again from the server. this will lead to the fast loading of the website for revisitors.

Enable Keep-Alive

Database Optimization Optimizing your database cleans up unwanted data which reduces database size and improves performance.

Server Side Caching Server Side Caching: A web browser retrieves a lot of resources from the server like CSS files, images and HTML files, etc. Web cache allows applications and websites to store these files in temporary storage in the local disk to allow faster retrieval the next time the file is requested. This way, when you visit a website the second time, it loads much faster because of the downloaded resources.

CDN Implementation A content delivery network (CDN) is a network of distributed edge servers, which accelerate your content around the globe.

Website Full Backup We take a full backup of the website each month either auto or manual.

Clearing Logs and Junk files Clearing Logs and Junk files not only optimizes your WordPress sites/blogs but also cleans up the obsolete data from the database.

Database Optimization Monthly Optimizing Database Improves Website Performance. This process optimizes each database table of the website.

Advance Malware Scanning Full Website Malware Scanning and Clean up

Broken Link Check & Fix A broken link or dead link is a link on a web page that no longer works because the website is encountering one or more of the reasons. We do check and resolve such issues.

Order Processing Check Testing the order process prevents any kind of glitch while checking out.

Enquiry Form Process Check We make sure all your lead generating enqury forms are working properly.

SSL Certificate Expiry Check You will get the current SSL Certificate Expiry status on the monthly report

Website Speed Check Speed Improvement Techniques and Implementations to ensure your website is performing at its best. Database Optimization, Cleaning logs and spams comments, etc.

Support Request via Client Portal, Mobile App Raise your support requests via our IOS & Android Mobile Apps, additionally, you can raise support requests by submitting our support form.

24/7 Support Ticket Coverage Raise support tickets anytime by submitting the Create Ticket form in the Customer Portal.

Communication via Google Meet/ Zoom Email / Ticket / Google Meet / Zoom Support

Activity Report You will get a detailed and professional Monthly Website Monthly Maintenance Activity Report.

Performance Report In this report, you will find how its performance score fluctuates in Google Insight, GT Metrix, Pingdom, etc.

Support Request Report Till Date Detailed Support Usage Summary with Tickets and statuses.

Website Traffic Report With our maintenance program, you will get an advanced report of your monthly website traffic.

Website Difficulties with Expert Suggestions Monthly Suggestions from our developer relating to performance, security improvements & latest technology trends.

Website Uptime Report You will get a detailed monthly uptime report on your website.