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Customer Onboarding This includes setting up your account and configuring all necessary settings and features to ensure that your website is fully protected and optimized. Our team will guide you through the onboarding process, providing you with all the necessary information and resources to ensure a smooth and seamless transition. We will work with you to understand your specific needs and requirements, and customize our onboarding process to ensure that your website is fully integrated with our maintenance center and ready to receive ongoing support and maintenance.

Auto Backup Configuration Ensuring the safety of your website's data is crucial, and as part of our website maintenance services, we offer auto backup configuration to ensure that your website's data is securely backed up as per the plan you have opted for. Our team will configure the auto backup settings to run at the intervals specified in the plan, and we will monitor the backups regularly to ensure that they are running smoothly. In case of any issues, we will take immediate action to address them and ensure that your data is safe and secure at all times.

First Website Full Backup As part of our website maintenance services, we understand the importance of data safety and take all necessary measures to ensure that your website's data is protected. To this end, we take the first website full backup before proceeding with any activity under the maintenance program. This ensures that we have a complete and up-to-date copy of your website's data that can be used to restore your website in case of any issues or errors that may occur during the maintenance process. This initial full backup serves as a foundation for all future backups and helps to ensure that your website's data is always safe and secure.

Google Analytics Setup As part of our website maintenance services, we provide Google Analytics setup for every website we maintain. Google Analytics is an essential tool that provides detailed statistics on your website visitors, such as their location, device, city, browser, and keywords ranked. By integrating Google Analytics into your website, we help you understand your website traffic better, track your website's performance, and make data-driven decisions to improve your website's user experience. Once set up, you can access your Google Analytics dashboard and monitor your website's traffic and performance at any time.

Search Console Setup As part of our website maintenance services, our technical team sets up Google Search Console for your website. Google Search Console is a powerful tool that allows you to monitor your website's performance on Google search results. It provides valuable insights into how Google crawls and indexes your website and identifies any errors or issues that may affect your website's performance. By setting up Google Search Console for your website, we help you improve your website's visibility on Google search results and ensure that your website is performing optimally. Our technical team will handle the setup process, and once completed, you will have access to the Search Console dashboard, where you can monitor your website's performance and identify any issues.

Domain & SSL Monitoring Setup We set up our system to monitor the expiration dates of your domain and SSL certificate on a daily basis, ensuring that you are alerted well in advance of any potential issues.

Staging Environment Creation We will create a staging environment for your website in case major changes or technical issues need to be addressed. This ensures that any changes made on the staging environment will not affect the live website until they are thoroughly tested and approved.

Website Uptime Monitoring Setup We will set up Auto-Monitoring of your website up & down instances, and a monthly report will be shared with you.

Image Optimization Image optimization is a technique used in website maintenance services to increase page speed, resulting in better search engine ranking. It involves compressing, resizing, and optimizing images to reduce their file size without compromising their quality.

Database Optimization Database Optimization in Website Maintenance Services is the process of cleaning up unwanted data from the database, which reduces database size and improves performance.

Code Optimization Code optimization is the process of streamlining the website's code to improve its performance. It involves techniques such as reducing HTTP requests, minifying CSS and JavaScript files, optimizing images, and more. The goal is to improve website speed, reduce load times, and enhance the user experience.

Caching Implementation A web browser retrieves a lot of resources from the server like CSS files, images and HTML files, etc. Web cache allows applications and websites to store these files in temporary storage in the local disk to allow faster retrieval the next time the file is requested. This way, when you visit a website the second time, it loads much faster because of the downloaded resources.

CDN Implementation CDN implementation is the process of implementing a third-party CDN service that optimizes website loading speed and user experience by storing content on servers located around the world, allowing faster access to the website's content for users in different geographical locations.

Anti-Hack Systems Implementation Implementing anti-hack systems involves implementing various security measures to prevent hacking attempts on the website. These measures include brute force protection, IP blacklist, vulnerability checks, force strong password, and many more, which altogether provide 40+ security protections to keep your website secure from potential hacking threats.

Bot Protection Security Changes/Implementations such as File Change Detection, 404 Lockout, IP Lockout, etc to Prevent Unfortunate Infiltration

Spam Protection A very powerful and user-friendly WordPress SPAM protection that eliminates Comments Spam, Content Spam, Registration Spam, etc.

Virus & Malware Scanning Complete Scan of the website for malware or suspicious scripts. A malware scan is the process of deep scanning the website/server to prevent malware infection.

Monthly Theme Upgrade Theme update is a monthly task subject to having an active theme license key and no theme level customizations are done.

Core & Plugins Update WordPress core & Plugin update is recommended to get the new release, they fix bugs, add new features, improve performance, and enhance existing features to stay up to date with new industry standards.

Website Full Backup We take a full backup of the website each month either auto or manual.

Website Speed Check & Optimize Website Performance Tune considering fast loading time.

Database Optimization Monthly Optimizing Database Improves Website Performance. This process optimizes each database table of WordPress.

Clean Log & Spam Comments Clearing Logs and Spam Comments Enhances Database Performance

Enquiry Form Process Check We make sure all your lead-generating inquiry forms are working properly.

Broken Link Check & Fix A broken link or dead link is a link on a web page that no longer works because the website is encountering one or more of the reasons. We do check and resolve such issues.

Website Security Check & Enhance 60+ Security Implementations to Protect Your WordPress Website from malware, hacking, and spam.

Advance Malware Scanning 10 Types of Malware & Security Scan, Along with 7 Blacklist Database checks. Our team takes action if anything suspicious is found.

SSL Certificate Expiry Check You will get the current SSL Certificate Expiry status on the monthly report

Support Request via Client Portal, Mobile App Raise your support requests via our IOS & Android Mobile Apps, additionally, you can raise support requests by submitting our support form.

Communication via Google Meet/ Zoom Email / Ticket / Google Meet / Zoom Support

24/7 Support Ticket Coverage Raise support tickets anytime by submitting the Create Ticket form in the Customer Portal.

Activity Report Ticket usage summary for the tenure with tickets and their statuses.

Support Request Report Till Date Detailed Support Usage Summary with Tickets and statuses.

Website Traffic Report As part of our website maintenance services, we can provide you with a detailed monthly report of your website traffic. This report will give you insights into the number of visitors, their location, the pages they visited, and other important metrics.

WordPress Web Care Report Specialized Report for WordPress Care, comprises all the activities and changes done on the WordPress Genesis.

Website Uptime Report With our website maintenance program, we provide a detailed monthly uptime report of your website. This report helps you to track the performance and availability of your website.

Website Difficulties with Expert Suggestions As part of our website maintenance services, our developers will provide expert suggestions and solutions to address any difficulties or issues you may be experiencing with your website. They will identify the root cause of the problem and provide recommendations for improvements and optimizations to enhance the overall performance and functionality of your website.

Performance Report With our website maintenance program, we provide regular performance reports that analyze the speed and overall performance of your website. These reports use tools such as Google Insights, GT Metrix, and Pingdom to measure factors such as load time, page size, and other performance metrics.