Customer Onboarding Setting up your account to our maintenance center along with all the onboarding measures.

Auto Backup Configuration We configure auto backup as per the plan opted and we ensure it runs smoothly.

First Website Full Backup We do take an initial full backup before proceeding with any activity under the maintenance program.

Google Analytics Setup We do integrate Google Analytics into every website we maintain. Google Analytics gives details statistics of your website visitors. By logging into the Analytics dashboard, you can get visit details such as location, device, city, browsers, keywords ranked, etc.

Search Console Setup Our Technical team does setups Google Search Console for your websites. Google Search Console is essential to identify any error that may impact your website performance.

Domain & SSL Monitoring Setup We do configure so that our system monitors the domain and SSL expiry date once every day.

Staging Environment Creation If it applies, we will create a staging environment for the website to act on major change/technical issues. So that it will not impact the live website anyway.

Website Uptime Monitoring Setup We will set up Auto-Monitoring of your website up & down instances, and a monthly report will be shared with you.

Image Optimization Will increase your page speeds by way of image optimization. Increased page speeds can result in better search engine ranking.

Database Optimization Optimizing your database cleans up unwanted data which reduces database size and improves performance.

Code Optimization Reduces HTTP requests by merging CSS & Javascript files into groups of files, while attempting to use the least amount of files as possible.

Caching Implementation A web browser retrieves a lot of resources from the server like CSS files, images and HTML files, etc. Web cache allows applications and websites to store these files in temporary storage in the local disk to allow faster retrieval the next time the file is requested. This way, when you visit a website the second time, it loads much faster because of the downloaded resources.

CDN Implementation A content delivery network (CDN) is a network of distributed edge servers, which accelerate your content around the globe.

Anti-Hack Systems Implementation Here we implement 40+ Security Protections to prevent hacking of your website. Such as Brut Force Protection, IP Blacklist, Auto Block, Vulnerability Check, Force Strong Password, etc.

Bot Protection Security Changes/Implementations such as File Change Detection, 404 Lockout, IP Lockout, etc to Prevent Unfortunate Infiltration

Spam Protection A very powerful and user-friendly WordPress SPAM protection that eliminates Comments Spam, Content Spam, Registration Spam, etc.

Virus & Malware Scanning Complete Scan of the website for malware or suspicious scripts. A malware scan is the process of deep scanning the website/server to prevent malware infection.

Monthly Theme Upgrade Theme update is a monthly task subject to having an active theme license key and no theme level customizations are done.

Core & Plugins Update WordPress core & Plugin update is recommended to get the new release, they fix bugs, add new features, improve performance, and enhance existing features to stay up to date with new industry standards.

Website Full Backup We take a full backup of the website each month either auto or manual.

Checkout Process Check We check the checkout flow each month and ensure the user can buy products with ease.

Website Speed Check & Optimize Website Performance Tune considering fast loading time.

Database Optimization Monthly Optimizing Database Improves Website Performance. This process optimizes each database table of WordPress.

Clean Log & Spam Comments Clearing Logs and Spam Comments Enhances Database Performance

Enquiry Form Process Check We make sure all your lead-generating inquiry forms are working properly.

Broken Link Check & Fix A broken link or dead link is a link on a web page that no longer works because the website is encountering one or more of the reasons. We do check and resolve such issues.

Website Security Check & Enhance 60+ Security Implementations to Protect Your WordPress Website from malware, hacking, and spam.

Advance Malware Scanning 10 Types of Malware & Security Scan, Along with 7 Blacklist Database checks. Our team takes action if anything suspicious is found.

SSL Certificate Expiry Check You will get the current SSL Certificate Expiry status on the monthly report

Support Request via Client Portal, Mobile App Raise your support requests via our IOS & Android Mobile Apps, additionally, you can raise support requests by submitting our support form.

Communication via Google Meet/ Zoom Email / Ticket / Google Meet / Zoom Support

24/7 Support Ticket Coverage Raise support tickets anytime by submitting the Create Ticket form in the Customer Portal.

Activity Report You will get a detailed and professional Monthly Website Monthly Maintenance Activity Report.

Support Request Report Till Date Detailed Support Usage Summary with Tickets and statuses.

Website Traffic Report With our maintenance program, you will get an advanced report of your monthly website traffic.

WordPress Web Care Report Specialized Report for WordPress Care, comprises all the activities and changes done on the WordPress Genesis.

Website Uptime Report You will get a detailed monthly uptime report on your website.

Website Difficulties with Expert Suggestions Our Developers will share their improvement suggestions as required.

Performance Report In this report, you will find how its performance score fluctuates in Google Insight, GT Metrix, Pingdom, etc.