Rediff Enterprise Mail - India hosted, secure business email

Layered spam and phishing defense inspects sender reputation, message content, and link behavior before mail reaches an inbox. For Indian SMBs that face high volumes of payroll and invoice fraud attempts, this is the difference between a clean inbox and a costly mistake by your finance team.

• Reputation filter: Inbound checks against known sender and IP blocklists to drop the worst traffic before content scan.
• Attachment sandbox: Office, PDF, and archive attachments scanned for known malware and macro patterns at delivery.
• URL rewriting: Links rewritten so clicks are checked at delivery and at click time against fresh threat data.
• Spoof detection: SPF, DKIM, and DMARC alignment checks help block lookalike domain and CEO fraud attempts.
• Quarantine release: Users review and release their own quarantine via daily digest without admin tickets.

Generous mailbox quotas paired with policy driven archiving keep older mail searchable without bloating live storage. This matters for teams that swap shared mailboxes across people, run multi year RFP processes, or need quick recall of older threads during audits and legal cases without breaking budget.

• Mailbox quotas: Plans cover light, standard, and heavy mailbox needs so you only pay for what each user actually consumes.
• Smart archive: Older mail moves to lower cost archive automatically while staying instantly searchable from clients.
• Legal hold: Place specific users or groups on hold so retention rules cannot delete relevant evidence.
• Full text search: Index covers subject, body, and attachment text so audit and discovery queries return fast.
• Audit export: Export search hits to PST or EML for legal counsel without exposing the live mailbox.

A clean admin console replaces shell scripts and vendor support tickets for routine email operations. Your IT lead or office admin can add users, reset passwords, and enforce password rules in minutes, which keeps small Indian teams productive without hiring a dedicated email administrator.

• User and group setup: Add or remove users individually or in bulk with CSV import and clear undo paths.
• Password and 2FA: Enforce length, rotation, and second factor across all users from a single policy page.
• Shared mailboxes: Create info, sales, and support addresses that multiple users can read and reply from cleanly.
• Aliases: Route extra email addresses to one mailbox so brand and role aliases stay tidy under one user.
• Usage reports: Login activity, storage growth, and policy violations surface in admin dashboards.

A guided migration moves mail, contacts, calendars, and folders from your current provider to Rediff Enterprise Mail without losing data or pausing the business. We pilot with a small group, validate, then cut the rest over on a planned window so users wake up to working email and a single page of setup steps.

• Discovery audit: We list every active mailbox, alias, and forwarder so nothing is missed at cutover.
• Pilot run: A small group migrates first to validate settings, mailbox sizes, and client setup steps.
• Cutover window: DNS changes scheduled during a low traffic window with integrity checks during the switch.
• Folder preservation: Folders, labels, flags, and read state preserved so users find familiar mail on day one.
• Hypercare week: A named engineer handles tickets and walk in questions during the first week post cutover.

Deliverability setup configures the three records that decide whether your outbound mail lands in inboxes or junk folders. We line up SPF, DKIM, and DMARC for Rediff Enterprise Mail, then watch the resulting reports for two to four weeks before tightening the policy so legitimate mail is never blocked by your own rules.

• SPF include: Add the right Rediff sender include and audit any third party senders sharing your domain.
• DKIM keys: Generate, publish, and rotate signing keys so receivers can verify your mail at scale.
• DMARC rollout: Start at p=none for monitoring, then move to quarantine or reject once reports are clean.
• TLS enforced: Outbound and inbound TLS enforced between partner domains where possible for privacy.
• Reputation watch: Sender score and blocklist signals monitored so issues are caught before clients complain.

Business continuity for email means mail still flows when something breaks somewhere in the path. Rediff Enterprise Mail rides on redundant infrastructure and supports add ons that protect you from rare but expensive outages, like the long migration weekend or the regional DNS hiccup that takes a vendor down for hours.

• High availability: Redundant message stores and routing so a single component failure does not stop mail.
• Backup MX option: Add a queue and replay service that holds mail when primary services are unreachable.
• Status visibility: Public status page and admin alerts for incidents that affect your domain reach.
• Message trace: Track any message end to end across queues to confirm delivery or pinpoint a delay.
• Recovery tested: Runbooks exercised so the team that responds knows exactly what to do under pressure.