Pick the plan that fits your stage. Switch any time as your business grows.
Small business owners and solo founders whose website needs basic professional care.
Get Started Per month, billed monthly Per month, billed annuallyGrowing businesses and active websites that need consistent professional maintenance every month.
Get Started Per month, billed monthly Per month, billed annuallyRevenue-critical websites, eCommerce stores, and businesses where the website directly affects income.
Get Started Per month, billed monthly Per month, billed annuallyLarge businesses, listed companies, and high-traffic sites that need a fully managed web presence.
Get Started Per month, billed monthly Per month, billed annuallyOne completed content or design change per edit. A single ticket may bundle several small changes up to 30 minutes of total work. No carry-forward. See Key Definitions on page 3.
2
5
10
Unlimited (Fair Use)
2
5
10
Unlimited (Fair Use)
Technical work billed in 15-minute blocks: bug fixes, integrations, troubleshooting, plugin queries, cross-browser fixes, and any Edit overflow beyond 30 minutes. See Key Definitions on page 3.
2 hrs
5 hrs
10 hrs
20 hrs
2 hrs
5 hrs
10 hrs
20 hrs
Typical time to first human acknowledgment from our team once a ticket is raised. Based on last 90-day attainment.
Within 24 hrs
Within 12 hrs
Within 8 hrs
Within 4 hrs
Within 24 hrs
Within 12 hrs
Within 8 hrs
Within 4 hrs
Typical time to complete standard requests. Excludes time waiting on client inputs, approvals, or third-party vendors. Based on last 90-day attainment.
2–4 business days
2–3 business days
1–2 business days
Same / next business day
2–4 business days
2–3 business days
1–2 business days
Same / next business day
Contractual response window with service credit on breach. Available as an optional addon — see Guaranteed Response SLA addon document.
Available as addon
Available as addon
40+ features, 9 profiles, 50 languages. Installed and configured on your live site. Positioned as a usability aid — not a substitute for WCAG conformance.
Full Config
Full Config
Full management of SSL certificate issues, reissues, and installation as needed. No SSL-related downtime.
Raise and track all requests via your dedicated WebXSentry client portal. Full ticket history, status, and response logs.
Priority queue
Dedicated queue
Priority queue
Dedicated queue
Nameserver configuration, DNS records, domain-related queries. Excludes domain purchase or transfer fees.
Basic
Basic
Video sessions you can request to review reports, discuss changes, or plan ahead — use as needed. On-request sessions are subject to account manager availability.
Up to 1 session
Up to 2 sessions
Up to 3 sessions
On-request sessions
Up to 1 session
Up to 2 sessions
Up to 3 sessions
On-request sessions
Immediate response to investigate and restore your site. Tracked to resolution.
Priority
Dedicated + RCA
Priority
Dedicated + RCA
Named point of contact who knows your site, stack, and business. Structured handover guaranteed if AM changes.
Named AM
Named AM
We communicate with hosting providers, plugin vendors, payment gateways, or API services on your behalf.
Setup and optimisation of CDN for global speed, stability, and performance from day one.
Technical support for online stores — checkout flows, payment gateways, WooCommerce, and transaction queries.
Changes tested on a staging copy before deployment — zero-risk release process with engineer-led deploy review.
Full Staging + Deploy Review
Full Staging + Deploy Review
Standard (25+ checks): SSL/TLS config, security headers, cookie attributes, server hardening, WordPress-specific vulnerabilities. Premium (45+ checks): adds CSP validation, deep header policy, exposed file detection.
Standard (25+ checks)
Standard (25+ checks)
Premium (45+ checks)
Premium (45+ checks)
Standard (25+ checks)
Standard (25+ checks)
Premium (45+ checks)
Premium (45+ checks)
How often ThreatRadar runs automated security checks.
Monthly
Weekly
Daily
Daily
Monthly
Weekly
Daily
Daily
Blocks XSS, SQL injection, brute-force login, malicious bots, DoS traffic, and hack attempts — 365 days a year.
Automated detection across files and database.
Weekly
Daily
Daily
Daily
Weekly
Daily
Daily
Daily
Engineer-led cleanup and post-incident site hardening. Fair Use applies — repeated infections in 90 days traceable to client-side issues trigger a root-cause engagement. See Key Definitions on page 3.
WordPress Track: auto-patch on confirmed fixes. All Platforms Track: manual review with patch quote via Support Hours.
Weekly
Daily
Daily
Weekly
Daily
Daily
Alerts if site or IP appears on malware, phishing, or spam blacklists.
Block requests from specific countries or IP addresses. Whitelist trusted sources.
Up to 10 rules at onboarding + 2 new rules per quarter. Further rules via Support Hours.
Complete website files pushed to AWS S3.
Weekly
Weekly
Daily
Daily
Weekly
Weekly
Daily
Daily
MySQL backups, run independently of file backups.
Weekly
Daily
Daily
Daily
Weekly
Daily
Daily
Daily
Restorable snapshots + long-term monthly archive points on Manage.
30 days
45 days
60 days
60 days restorable + 12 monthly archives (~1 year total)
30 days
45 days
60 days
60 days restorable + 12 monthly archives (~1 year total)
Standard: core PageSpeed + Core Web Vitals + basic opportunities. Premium: full Lighthouse audit + diagnostic data + per-fix impact estimates + Chrome UX Report field data.
Standard
Standard
Premium
Premium
Standard
Standard
Premium
Premium
How often automated performance scans run.
Monthly
Monthly
Weekly
Weekly + On-Demand
Monthly
Monthly
Weekly
Weekly + On-Demand
Pages covered per scan — homepage and priority templates.
Homepage
Up to 3
Up to 5
Up to 10
Homepage
Up to 3
Up to 5
Up to 10
Active work toward Google's LCP, INP, CLS pass thresholds.
Best effort
Targeted
Targeted
Targeted + Quarterly Review
Best effort
Targeted
Targeted
Targeted + Quarterly Review
Lossless optimisation on all uploads.
WebP conversion + real-time adaptive sizing based on visitor device and viewport.
Engineer-led monthly review of WebVitals scan; image compression, cache config, and plugin tuning applied where they move the needle.
Automatic alert + ticket if PageSpeed score drops by 10+ points vs previous scan.
HTTP uptime, response time, and content verification on one website per contract.
Alerts our team if your site or IP appears on malware, phishing, or spam blacklists — Spamhaus and major RBL providers.
Agent-based tracking of CPU, RAM, Disk, Load, Network. Applies to VPS/dedicated server clients; not applicable on shared hosting.
1 Server
1 Server
1 Server
1 Server
Our team is alerted 30/15/7/3/1 days before SSL expires. Renewals actioned proactively.
Our team is alerted 60/30/15/7 days before domain renewal. Client notified for renewal authorisation.
All incidents logged with start/end time, severity, HTTP status, and error type. Team investigates and resolves per Standard Response and Completion times.
Written post-incident analysis — what happened, why, remediation steps, prevention measures.
Per incident
Per incident
Standard: on-page SEO — titles, meta, H1-H6, alt text, canonicals, schema presence, robots.txt, sitemap validity. Premium: adds schema validation, Open Graph + Twitter Cards, hreflang, internal linking structure, orphaned pages, duplicate content detection.
Standard
Standard
Premium
Premium
Standard
Standard
Premium
Premium
How often automated SEO scans run.
Monthly
Monthly
Weekly
Weekly + On-Demand
Monthly
Monthly
Weekly
Weekly + On-Demand
Pages covered per scan across primary templates.
Homepage
Homepage
Up to 3
Up to 5
Homepage
Homepage
Up to 3
Up to 5
AI-search optimisation checks — schema clarity, structured answers, citation-friendly headings — for visibility on ChatGPT, Perplexity, Gemini, and Google AI Overviews.
Index coverage, crawl stats, mobile usability, manual actions, security issues, sitemap health — monitored at property level.
Weekly
Weekly + On-Demand
Weekly
Weekly + On-Demand
Specific URLs deep-inspected via URL Inspection API for indexing status, canonical issues, structured data validation.
Up to 3 URLs
Up to 3 URLs
Up to 3 URLs
Up to 3 URLs
How often broken link scans run.
Monthly
Monthly
Weekly
Weekly
Monthly
Monthly
Weekly
Weekly
Maximum URLs scanned per broken link run.
Up to 100
Up to 250
Up to 500
Up to 1,000
Up to 100
Up to 250
Up to 500
Up to 1,000
HTTP codes flagged as broken — configurable from 8 standard codes: 400, 401, 403, 404, 500, 502, 503, 504.
404 only
4 codes (4xx)
6 codes (4xx + 500, 503)
All 8 codes
404 only
4 codes (4xx)
6 codes (4xx + 500, 503)
All 8 codes
WordPress Core and all plugins updated monthly, tested before deployment.
Parent and child theme kept current with security patches and compatibility fixes.
(staging tested)
(staging tested)
Audit of file permissions, login protection, security headers, WordPress salts. Remediation applied.
Table optimisation, overhead cleared, autoloaded options review.
Server logs and spam comments cleared monthly.
Engineer reviews WebVitals scan and applies optimisation work — image compression, cache config, plugin review.
Visual and functional verification per URL: page load, interactive elements, form submission verification, image rendering, mobile layout, visible layout issues.
Up to 4 URLs
Up to 6 URLs
Up to 8 URLs
Up to 10 URLs
Up to 4 URLs
Up to 6 URLs
Up to 8 URLs
Up to 10 URLs
End-to-end eCommerce transaction test: cart → checkout → payment → order confirmation.
Secure portal login — view reports, monitoring status, tickets, download PDFs.
Uptime, security, performance, and SEO trends over time.
All Section 07 work logged.
Uptime %, downtime events, response time trend.
Backup runs completed, integrity checks, restore activity.
Scan results, malware detection, firewall activity, blocked threats.
WebVitals scan results, PageSpeed scores, CDN usage.
SEO scan results, broken links, GSC alerts, indexing status.
Google Search Console findings — index coverage, crawl stats, mobile usability, manual actions, sitemap health, and Priority URL Inspection summary.
Broken link scan results — flagged URLs by HTTP error code, source page, and ticket status. Coverage scales with your plan's broken link scan limits (Section 06).
Visitor stats, traffic sources, engagement — requires GA4 authorisation.
Tickets raised, resolved, pending; Support Hours consumed; Content Edits delivered.
WP Core, plugins, themes — version history, update log.
60-minute structured call with your Account Manager — performance review, strategic priorities, roadmap discussion.
Every quarter
Every quarter
Written 12-month improvement plan — performance targets, security posture, growth recommendations.
Once per year
Once per year
No long onboarding, no committee approvals. Three clear steps from checkout to live protection.
Pay online and get instant access to your client portal. No paperwork, no setup fees, no surprise contracts.
A real engineer audits your site, securely captures credentials, and maps the priorities for your first month.
Monitoring on, first security audit run, baseline backup taken. Your site is officially under our care.
Not ready for full maintenance yet? Start here - upgrade to Starter anytime.
Most recommended, hassle-free managed website care plan with all the premium stuff.

Site Security and Firewall

WAF, DDoS Protection, Bot Management

Backup & Restoration Services

CDN, PageSpeed, and Web Core Vitals

Uptime Monitoring

Server, Blacklist, SSL Monitoring

Performance Tracking

Web Accessibility Widget

Indexing Error, Meta Update, etc.

Core, Plugins & CMS Update

For when things go wrong

and your clients and team
Hire someone to do all of this in-house. Plus benefits, training, leave coverage and management overhead.
Total Cost: —/mo*
*Plus your precious time and jumping between tools and apps
**Hidden fees...
Yes! We provide 24/7 emergency support for critical issues to ensure minimal downtime.
We implement SSL certificates, firewalls, and regular security audits to protect your site from threats.
Absolutely! We offer seamless takeover services for websites built on any platform.
We schedule daily/weekly backups (based on your plan) and store them securely on offsite servers.
Under attack? We act instantly - 24/7. Malware removal, emergency patches, and full security audits done ASAP, anytime.
Yes! We offer auto-renewal reminders and can manage renewals on your behalf to avoid downtime.
You can get started with our services very easily. All you need to do is, first choose a suitable plan (or, discuss your requirements and we will suggest the most suitable plan). Post enrolling to our probram, we take a complete backup of your WordPress website for future purposes. After that, we onboard your website to our maintenance program. Now you are ready to start raising your requirements and requests.
Yes, we do provide Woocommerce maintenance services. You can get details about it in the Services section or by contacting us. As eCommerce websites require extra management support, so we are available all the time to provide the required resources in order to maintain your site's speed, security, and up time.
Apart from WordPress, we offer website maintenance services for websites built on platforms like Drupal, Magento, CodeIgniter, Prestashop, PHP, HTML and OpenCart.
Simply log in to our client area and go to the 'Raise Support' section to submit your query.
You will get faster and more effective services from us. We resolve your issues within the first 24 hours you have raised the ticket. If the issue is more critical then we do our R&D and try to fix it within 48hours or we will provide an estimated timeline.
To start maintaining your website, we need access to your hosting and website admin panel. If we need any other access in the future, we will contact you for that.
Our website maintenance services are top-of-the-line and you will be 100% satisfied with it. If in any scenario you want to stop the services, then we offer a no-questions asked refund within the first month of our service.
For the convenience of our customers we accept all sorts of payment methods like Credit card, Debit card, UPI, net banking, wallet, cheques, and many more.
Yes, you can create custom plans. To create one, contact us and discuss your requirements. After a detailed information exchange, we will customize your tailored maintenance plan.
Unlimited edits include edits to the content present on any page, changing banners, changing headers and footers, changing plugin settings, CSS adjustments blog content or context edits,, formatting landing pages, changing images or text, adding coupon codes or updating shopping carts. Here we mean “unlimited” literally.
Our unlimited edits do not include custom development(like PHP, plugins, themes, etc.), Adding New Page (unless has scope for it), updating your custom codes, PSD to WordPress, Graphic design, building out a new website or subdomain, or creation of any kind of content.
Example1
For example, we can perfectly upload the blog content and images on the website provided by you. But we can not create blog post content and images from our end and upload them to the website.
Example 2
Another example is that we can add a new product to your WooCommerce store (for which you've provided all needed content), but we cannot create a custom checkout process for your Woocommerce store.
Example 3
We can install and set up a plugin to use its built-in functionality, but we cannot create new functionality that doesn't exist in a plugin. (This would require custom development which may be available at an hourly development rate or one-time cost)
Example4
We can take the text that you emailed to us and use it to replace the current content on your About page, but we cannot write content for or design your About page.
We can help you check out our other plans to avail the services.
One website per plan (no subdomains or subfolders). Standard support tickets are billed in 15-minute blocks. Each Content Edit ticket covers up to 30 minutes of work; longer requests draw from your monthly Support Hours pool.
Unused Content Edits and Support Hours don't roll over to the next month - your allowance resets monthly. If your site is repeatedly compromised by client-side issues within 90 days, we'll trigger a root-cause review before further cleanups. Backup retention varies by plan: 30 days on Starter, 45 days on Standard, 60 days on Grow, and up to 1 year of monthly archives on Manage.
Custom development (PHP, plugin or theme builds) is outside the maintenance scope and quoted separately. Dating, membership, multi-vendor and high-traffic sites need a custom quote because of their operational complexity. Server-level work on AWS or GCP requires the Manage plan or a custom engagement.
You can upgrade your plan at any time and the difference is prorated. Downgrades take effect at the next billing cycle. You can cancel anytime - your service stays active until the end of the prepaid period; no clawback, no questions asked. The 30-day money-back guarantee applies only to the first month of a new plan.
We'll check your site for malware, SSL issues, blacklist status, server-config problems and core vulnerabilities. Takes about 60 seconds. No card, no commitment.
Tell us about your site and we'll recommend the right plan, or build a custom one. Cancel any time within the first 30 days for a full refund.
View Plans Get Custom Quote