Website Maintenance Plans
Pick the plan that fits your stage. Switch any time as your business grows.
- 1000+ websites protected
- Google Workspace Authorized Partner
- AWS & Cloudflare expert managed
- 4.9 ★ on Clutch & Google
- 30-day money-back guarantee
Brochure and catalogue websites.
Get Started Per month, billed monthly Per month, billed annually- Starter includes:
- 3 + 2 Edit + Technical Support Requests a month (60 a year on annual, use any time)
- Response within 24 hrs, completion in 2 to 4 days
- Firewall, weekly malware scan, malware removal included
- Weekly backups off your server, kept 30 days
- WordPress, plugin and theme updates every month
- SSL and domain renewals handled
- Ticket updates on WhatsApp
- Monthly health report
- No setup fee · Free migration · Full handover anytime
Active business websites. Most SMEs start here.
Get Started Per month, billed monthly Per month, billed annually- Everything in Starter, plus:
- 6 + 3 Edit + Technical Support Requests a month (108 a year)
- A named relationship contact
- Response within 12 hrs, completion in 2 to 3 days
- Daily database backups, kept 45 days
- Weekly security audit, daily malware scan
- We deal with your hosting company and vendors
- Speed work on your top 3 pages
- Vulnerability scans with automatic patching
- No setup fee · Free migration · Full handover anytime
Online stores and busy business websites.
Get Started Per month, billed monthly Per month, billed annually- Everything in Standard, plus:
- 12 + 6 Edit + Technical Support Requests a month (216 a year)
- eCommerce support and a monthly test order
- Staging: changes tested before they go live
- Daily backups, kept 60 days
- Priority queue, completion in 1 to 2 days
- Slowdown alerts and Search Console monitoring
- Daily security and vulnerability scans
- Server monitoring (VPS)
- No setup fee · Free migration · Full handover anytime
Business-critical websites.
Get Started Per month, billed monthly Per month, billed annually- Everything in Grow, plus:
- 20 + 12 Edit + Technical Support Requests a month (384 a year)
- Named account manager, dedicated queue
- Response within 4 hrs, same or next day completion
- Engineer review on every release
- Root cause report on every incident
- On-demand speed and SEO checks
- 1-year backup archive
- Custom firewall rules
- No setup fee · Free migration · Full handover anytime
Requests & Support
Content and design changes you can see on your site: text and image updates, blog or product posts, styling changes, menu and footer edits, business details, and new pages built from an existing template. One request is up to 30 minutes of work, and several small changes sent in one ticket count as one. On an annual plan the whole year's requests (36 / 72 / 144 / 240) are available from day one.
3 a month
6 a month
12 a month
20 a month
3 a month
6 a month
12 a month
20 a month
Technical work that is not a content change: fixing errors, installing and setting up plugins, payment gateway, CRM, email or analytics integrations, cache, CDN and DNS settings, database and server issues, and browser or mobile display fixes. Counted the same way: up to 30 minutes is one request and each further 30 minutes is one more. Each ticket shows how many requests it used in your client portal.
2 a month
3 a month
6 a month
12 a month
2 a month
3 a month
6 a month
12 a month
How quickly a person from our team acknowledges your ticket, on working days, excluding public holidays. Based on our last 90 days of actual performance. Monitoring, firewall and backups run 24x7, whatever the day.
Within 24 hrs
Within 12 hrs
Within 8 hrs
Within 4 hrs
Within 24 hrs
Within 12 hrs
Within 8 hrs
Within 4 hrs
Typical time to finish a standard request once work starts, in working days. Larger requests are scheduled with you. Time spent waiting for your content, your approval or a third party such as your hosting company is not counted.
2 to 4 days
2 to 3 days
1 to 2 days
Same or next day
2 to 4 days
2 to 3 days
1 to 2 days
Same or next day
Every request goes through your client portal with full history and status, and you get updates on WhatsApp. Priority tickets are worked ahead of the standard queue. Dedicated tickets have their own queue and are worked first.
Standard
Standard
Priority
Dedicated
Standard
Standard
Priority
Dedicated
Starter is looked after by our support team. From Standard, a named person who knows your site and your business is your contact, with a direct email, and you get a proper handover if that person changes. Manage has a named Account Manager.
Support team
Named contact
Named contact
Named account manager
Support team
Named contact
Named contact
Named account manager
We speak directly to your hosting company, domain registrar, plugin and theme vendors, payment gateway and other providers to fix issues, so you are not passing technical messages between suppliers.
If your site goes down, our team is alerted automatically and starts restoring it, tracked until it is fixed. Every incident is logged with start and end time and cause, and appears in your monthly report. Grow is handled on priority. Manage is handled first and gets a written report on what happened, why, and what stops it happening again.
Priority
Dedicated, with root cause report
Priority
Dedicated, with root cause report
Online Store & Safe Updates
For WooCommerce and other online stores: help with checkout, cart, payment gateway and order issues, plus a monthly test order placed by a person, from cart to payment to confirmation, to catch problems before your customers do.
A private copy of your website where updates and changes are tested before they go live, so a faulty update cannot break your live site or checkout. On Manage, an engineer checks every update before it goes live.
Included, with engineer check
Included, with engineer check
Security
A firewall runs 24x7, blocking hacking attempts, brute-force logins, bad bots and traffic floods, with country and IP blocking. If your site gets infected, our engineers clean and secure it at no extra cost. Manage adds firewall rules written for your site: 10 at onboarding and 2 more each quarter. Fair use applies (see Plan terms).
Included, plus custom rules
Included, plus custom rules
The security audit checks your SSL, security headers, cookies and server settings: 25+ checks on Starter and Standard, 45+ on Grow and Manage. Malware scans cover your files and database. From Standard, vulnerability scans check your plugins, themes and WordPress version against known security flaws and apply the fix automatically once it is released.
Monthly audit (25+ checks), weekly malware scan
Weekly audit (25+ checks), daily malware scan, weekly vulnerability scan
Daily audit (45+ checks), daily malware and vulnerability scans
Daily audit (45+ checks), daily malware and vulnerability scans
Monthly audit (25+ checks), weekly malware scan
Weekly audit (25+ checks), daily malware scan, weekly vulnerability scan
Daily audit (45+ checks), daily malware and vulnerability scans
Daily audit (45+ checks), daily malware and vulnerability scans
Backups
Your website files and database are copied to encrypted (AES-256) cloud storage on AWS, completely separate from your hosting server, so a server failure, hack or suspended hosting account cannot take your backups with it. We restore any backup on request, and test-restore your backups every month.
Weekly
Files weekly, database daily
Daily
Daily
Weekly
Files weekly, database daily
Daily
Daily
How far back we can restore your site from. Manage also keeps 12 monthly archive copies, about one year of history.
30 days
45 days
60 days
60 days plus 1-year archive
30 days
45 days
60 days
60 days plus 1-year archive
Monitoring
We check your site around the clock and are alerted if it goes down or shows an error or blank page. We send test messages through your enquiry forms and are alerted if one stops working. We are also alerted if Google or a spam list flags your site, which is what causes the 'site may be harmful' warning in Chrome. Our team acts on every alert, so you do not have to watch anything.
If your speed score drops by 10 points or more, for example after a plugin update, an alert and a ticket are raised automatically so it gets fixed before visitors notice.
Tracks your server's CPU, memory, disk and load so problems are caught before they cause downtime. Only applies if your site is on a VPS or dedicated server, not shared hosting.
1 server
1 server
1 server
1 server
Speed & Search
Your site is served from 70+ locations worldwide so it opens quickly for visitors anywhere, including overseas buyers, with automatic image compression, WebP conversion and file minification. Unlimited bandwidth under fair use.
We check Google PageSpeed and Core Web Vitals on these pages, and an engineer applies image, cache and plugin tuning every month. Grow and Manage get a deeper audit with the expected impact of each fix and real-visitor data.
Homepage, monthly
Top 3 pages, monthly
Top 5 pages, weekly
Top 10 pages, weekly + on demand
Homepage, monthly
Top 3 pages, monthly
Top 5 pages, weekly
Top 10 pages, weekly + on demand
Google's measures of loading speed, responsiveness and layout stability, which affect your search ranking. Best effort means we improve them where we can during routine tuning. Targeted means we actively work to pass Google's thresholds.
Best effort
Targeted
Targeted
Targeted, quarterly review
Best effort
Targeted
Targeted
Targeted, quarterly review
Checks your page titles, descriptions, headings, image alt text and sitemap, with deeper checks on Grow and Manage, and scans your site for broken links, raising a ticket for each one. Pages checked for SEO: homepage / homepage / 3 / 5. Pages scanned for broken links: 100 / 250 / 500 / 1,000.
Monthly
Monthly
Weekly
Weekly plus on demand
Monthly
Monthly
Weekly
Weekly plus on demand
We monitor your Google Search Console for indexing problems, crawl errors, mobile issues and security warnings, check up to 3 priority pages in depth, and report monthly. AI search readiness checks help your content appear in answers from ChatGPT, Gemini, Perplexity and Google AI Overviews. Needs your Search Console access at onboarding.
Maintenance & Reporting
Every month we update WordPress, all plugins and themes, check the site after updating, strengthen security settings (file permissions, login protection) and clean up the database and logs. Heavily customised or very old themes are reviewed first and updated on a planned schedule. On Manage, updates are tested on staging before going live.
Included, staging tested
Included, staging tested
For sites built on Laravel, Node.js or custom PHP, framework and platform updates are applied as needed. Major version upgrades are quoted as Technical Support Requests and done only with your approval.
Every month a person checks these pages for loading, forms, buttons, images and mobile layout, catching visual problems an automated scan misses.
4 pages
6 pages
8 pages
10 pages
4 pages
6 pages
8 pages
10 pages
A monthly report covering work done, uptime, backups and restore tests, security, speed, SEO, broken links, website traffic (with your Google Analytics access) and requests used. Your portal shows your tickets, requests used and remaining, and past reports, kept for your contract plus 24 months.
- Full refund if you cancel within the first 30 days
- Free help re-fitting you to a different plan if needed
- No hidden fees, no surprise upgrades, ever
- 100% confidentiality on every site we touch
Brands that trust us with their websites
Your site under management in 48 hours
No long onboarding, no committee approvals. Three clear steps from checkout to live protection.
Secure checkout
Pay online and get instant access to your client portal. No paperwork, no setup fees, no surprise contracts.
Onboarding call
A real engineer audits your site, securely captures credentials, and maps the priorities for your first month.
Live under management
Monitoring on, first security audit run, baseline backup taken. Your site is officially under our care.
Monitoring & Alerts Only
Not ready for full maintenance yet? Start here - upgrade to Starter anytime.
- Website Uptime Monitoring
- SSL Certificate Monitoring
- Domain Expiry Monitoring
- Website Blacklist Monitoring
- Email Automated Alert Notifications
- Public Status Page
- Monthly Alert Log Report
- Basic Client Portal Access
- Human Support Hours
- Website Edits
- 90-Day Upgrade Credit
Save up to — — per month +
Most recommended, hassle-free managed website care plan with all the premium stuff.
Premium Features
- 24/7 uptime monitoring with instant downtime alerts
- Always-on web application firewall, malware scanning & cleanup
- Daily backups with one-click restore (up to 1-year retention)
- Core Web Vitals & PageSpeed optimisation built in
- Global CDN delivery for fast loads everywhere
- Monthly engineer-led WordPress, plugin & theme updates
- Unlimited content edits and technical fixes by real engineers
- Guaranteed response - within 4 hours on Manage
- SEO & AI Search readiness scans every week
- eCommerce checkout & payment-flow verified monthly
- Live client dashboard + comprehensive monthly reports
- One team, one bill - we handle hosting, domain, DNS, plugins
- Bundled monthly support hours for any technical task
SiteLock
Site Security and Firewall
Cloudflare Pro
WAF, DDoS Protection, Bot Management
CodeGuard
Backup & Restoration Services
NitroPack
CDN, PageSpeed, and Web Core Vitals
Pingdom
Uptime Monitoring
Site24x7
Server, Blacklist, SSL Monitoring
GTmetrix Pro
Performance Tracking
AccessiBe
Web Accessibility Widget
On-Demand SEO Issue Fixes
Indexing Error, Meta Update, etc.
Monthly Preventive Maintenance
Core, Plugins & CMS Update
Bug Fixes & Tech Support
For when things go wrong
Your Sanity
and your clients and team
Junior in-house developer
Hire someone to do all of this in-house. Plus benefits, training, leave coverage and management overhead.
Total Cost: —/mo*
*Plus your precious time and jumping between tools and apps
**Hidden fees...
Trusted Website Guardians Since 2010
Most Common Frequently Asked Questions
Yes! We provide 24/7 emergency support for critical issues to ensure minimal downtime.
We implement SSL certificates, firewalls, and regular security audits to protect your site from threats.
Absolutely! We offer seamless takeover services for websites built on any platform.
We schedule daily/weekly backups (based on your plan) and store them securely on offsite servers.
Under attack? We act instantly - 24/7. Malware removal, emergency patches, and full security audits done ASAP, anytime.
Yes! We offer auto-renewal reminders and can manage renewals on your behalf to avoid downtime.
You can get started with our services very easily. All you need to do is, first choose a suitable plan (or, discuss your requirements and we will suggest the most suitable plan). Post enrolling to our probram, we take a complete backup of your WordPress website for future purposes. After that, we onboard your website to our maintenance program. Now you are ready to start raising your requirements and requests.
Yes, we do provide Woocommerce maintenance services. You can get details about it in the Services section or by contacting us. As eCommerce websites require extra management support, so we are available all the time to provide the required resources in order to maintain your site's speed, security, and up time.
Apart from WordPress, we offer website maintenance services for websites built on platforms like Drupal, Magento, CodeIgniter, Prestashop, PHP, HTML and OpenCart.
Simply log in to our client area and go to the 'Raise Support' section to submit your query.
You will get faster and more effective services from us. We resolve your issues within the first 24 hours you have raised the ticket. If the issue is more critical then we do our R&D and try to fix it within 48hours or we will provide an estimated timeline.
To start maintaining your website, we need access to your hosting and website admin panel. If we need any other access in the future, we will contact you for that.
Our website maintenance services are top-of-the-line and you will be 100% satisfied with it. If in any scenario you want to stop the services, then we offer a no-questions asked refund within the first month of our service.
For the convenience of our customers we accept all sorts of payment methods like Credit card, Debit card, UPI, net banking, wallet, cheques, and many more.
Yes, you can create custom plans. To create one, contact us and discuss your requirements. After a detailed information exchange, we will customize your tailored maintenance plan.
Unlimited edits include edits to the content present on any page, changing banners, changing headers and footers, changing plugin settings, CSS adjustments blog content or context edits,, formatting landing pages, changing images or text, adding coupon codes or updating shopping carts. Here we mean “unlimited” literally.
Our unlimited edits do not include custom development(like PHP, plugins, themes, etc.), Adding New Page (unless has scope for it), updating your custom codes, PSD to WordPress, Graphic design, building out a new website or subdomain, or creation of any kind of content.
Example1
For example, we can perfectly upload the blog content and images on the website provided by you. But we can not create blog post content and images from our end and upload them to the website.
Example 2
Another example is that we can add a new product to your WooCommerce store (for which you've provided all needed content), but we cannot create a custom checkout process for your Woocommerce store.
Example 3
We can install and set up a plugin to use its built-in functionality, but we cannot create new functionality that doesn't exist in a plugin. (This would require custom development which may be available at an hourly development rate or one-time cost)
Example4
We can take the text that you emailed to us and use it to replace the current content on your About page, but we cannot write content for or design your About page.
We can help you check out our other plans to avail the services.
One website per plan (no subdomains or subfolders). Standard support tickets are billed in 15-minute blocks. Each Content Edit ticket covers up to 30 minutes of work; longer requests draw from your monthly Support Hours pool.
Unused Content Edits and Support Hours don't roll over to the next month - your allowance resets monthly. If your site is repeatedly compromised by client-side issues within 90 days, we'll trigger a root-cause review before further cleanups. Backup retention varies by plan: 30 days on Starter, 45 days on Standard, 60 days on Grow, and up to 1 year of monthly archives on Manage.
Custom development (PHP, plugin or theme builds) is outside the maintenance scope and quoted separately. Dating, membership, multi-vendor and high-traffic sites need a custom quote because of their operational complexity. Server-level work on AWS or GCP requires the Manage plan or a custom engagement.
You can upgrade your plan at any time and the difference is prorated. Downgrades take effect at the next billing cycle. You can cancel anytime - your service stays active until the end of the prepaid period; no clawback, no questions asked. The 30-day money-back guarantee applies only to the first month of a new plan.
What is website downtime actually costing you?
Four quick inputs. No scan, no card. See the annual revenue your website puts at risk, then compare it with what a maintenance plan costs.
₹0per year
Pick your inputs to see the number.
Your risk report
Updates liveEmail me this report
Get these numbers in your inbox, plus our 8-point downtime prevention checklist to forward to whoever looks after your site.
Get a free website security scan
We'll check your site for malware, SSL issues, blacklist status, server-config problems and core vulnerabilities. Takes about 60 seconds. No card, no commitment.
- 30+ security & performance checks
- Instant on-screen report
- No software to install
Not sure which plan fits you?
Tell us about your site and we'll recommend the right plan, or build a custom one. Cancel any time within the first 30 days for a full refund.
View Plans Get Custom Quote